Candidates Reply on WhatsApp.
Manage the Whole Pipeline There.
WhatsApp CRM built for recruitment agencies in India — candidate pipeline, client follow-up, interview confirmations, document collection and calling, all in one place.
The recruiting reality in India
Priya runs a mid-sized placement agency in Bengaluru. She has 12 open mandates across IT, retail and logistics. Her team uses Gmail for some candidates, WhatsApp for others, and a spreadsheet to track status. Interview no-shows are frequent because reminders are manual. Clients ask for updates and get "let me check the sheet" responses.
Indian candidates — especially blue-collar, grey-collar and Tier 2 city — respond on WhatsApp faster than email. A recruitment CRM that has WhatsApp as a first-class channel, not an add-on, changes the response rate and the follow-up speed.
Where WhatsApp fits in your recruitment workflow
From sourcing to placement — every step that happens on WhatsApp, managed in one CRM.
Candidate outreach
WhatsApp open rates are far higher than email. Reach shortlisted candidates for initial screening, share JDs and collect consent — all on WhatsApp.
Interview confirmations & reminders
Auto-confirm slot times, share venue or Zoom links, and send a day-before reminder. Reduce no-shows without manual follow-up.
Document collection
Ask candidates to share resume, ID proof, certificates and offer letter acceptance over WhatsApp. Everything lands in the CRM timeline.
Client requirement follow-up
Hiring managers often WhatsApp requirements. Capture those in the CRM immediately and track fulfilment from JD received to invoice raised.
SIM auto-dialer for sourcing
Call through candidate lists back-to-back on your own SIM. Auto-log every call outcome. No cloud telephony costs.
AI bot for initial screening
The AI bot (available for eligible accounts) can ask candidates initial screening questions on WhatsApp — role interest, notice period, expected CTC — and log the answers as a note in the CRM.
A typical candidate pipeline in 3Sigma
Each stage triggers a different WhatsApp message or reminder sequence. A candidate who moves to "Interview Scheduled" automatically gets a WhatsApp with the slot, venue and contact. No recruiter has to type it manually.
Managing clients alongside candidates
Recruitment agencies have two customer types: candidates and clients (employers). 3Sigma manages both in separate pipelines.
Client pipeline
- Requirement received on WhatsApp → new lead in CRM
- JD shared back on WhatsApp in one tap (content library)
- Candidate profiles shared as PDFs over WhatsApp
- Interview feedback logged in CRM after each round
- Invoice raised from 3Sigma after placement
Why recruiters use calling too
WhatsApp is great for documents and confirmations. But first contact with a passive candidate often needs a call. 3Sigma's SIM-based auto-dialer lets your team call through a list back-to-back — every call is auto-logged.
- Back-to-back calls on your SIM — no cloud cost
- Auto-log every call outcome and duration
- After-call popup to set status and schedule follow-up
Built for recruitment — and more
Recruitment CRM (full overview)
The complete CRM for placement agencies — all channels, team management, reporting and more.
WhatsApp CRM
Pipeline, shared inbox, automation and calling — the full WhatsApp CRM stack your agency needs.
Call management
SIM auto-dialer, call logging, caller ID and leaderboard — for sourcing and client calling.
Talk to us
Book a personalised demo for your recruitment agency — see how the candidate and client pipelines work.
Questions from recruitment agencies
How does a WhatsApp CRM help a recruitment agency?
A WhatsApp CRM helps recruitment agencies manage two pipelines at once — candidates and clients — over the channel both groups actually respond to. You capture enquiries from Naukri, LinkedIn or Facebook, WhatsApp candidates for document collection and interview confirmations, follow up with hiring managers, and track every conversation in one CRM. No lead or candidate is forgotten.
Can I manage both candidates and clients in the same CRM?
Yes. 3Sigma CRM uses custom lead statuses, labels and lists to separate candidates from clients (or any other segment you need). You can create a 'Candidate Pipeline' — Screened → Shortlisted → Placed — and a 'Client Pipeline' — Requirement Received → JD Shared → Invoice Raised — and manage both in parallel, each with their own WhatsApp threads and call logs.
How do I collect resumes and documents over WhatsApp?
Candidates can share PDF resumes, ID proofs and certificates directly on WhatsApp. 3Sigma captures all media in the lead's timeline so the recruiter has everything in one place. You can also use the content library to share job descriptions, offer letters and brochures with candidates in one tap.
Can I auto-confirm interview slots over WhatsApp?
Yes. You can build WhatsApp automation sequences that confirm interview details — time, location, contact person — as soon as a candidate is shortlisted. A reminder message can fire the evening before and the morning of the interview. These run without the recruiter having to type each one manually.
What happens when a client sends a new requirement on WhatsApp?
The message arrives in 3Sigma's shared inbox. The team lead assigns it to the right recruiter. The recruiter can acknowledge via WhatsApp, add it as a new lead in the CRM with the job details, and tag it to the client account. The full thread stays in the timeline — no separate WhatsApp app needed.
How is this different from the 3Sigma Recruitment CRM page?
The /industries/recruitment page covers the full CRM for recruitment agencies — all channels, all features. This page focuses specifically on how WhatsApp fits into the recruitment workflow: candidate outreach, interview confirmations, document collection and client follow-up via WhatsApp. The two complement each other.
Can I make calls to candidates from the same app?
Yes. 3Sigma has a SIM-based auto-dialer built in. If you need to call through a list of 50 candidates, the auto-dialer runs back-to-back calls on your SIM with no per-minute cost. Every call is logged automatically — outcome, duration and notes — and attached to the candidate's record.
WhatsApp your candidates. Close the placement.
Book a free demo and see how 3Sigma CRM works for recruitment agencies — candidate pipeline, client follow-up and calling in one app.