3Sigma vs Privyr: Lead Follow-Up App vs Full Sales CRM
Privyr helps you organise leads and send a WhatsApp message — quickly and simply. 3Sigma adds a sales pipeline, SIM auto-dialer, shared team inbox, quotations and a WhatsApp AI bot. Here's when you need which one.
What Privyr does well
Privyr earns its following because it solves one problem extremely well: you get a lead from IndiaMart or Facebook, and you need to send a WhatsApp message fast before they go cold. Privyr captures those leads, organises them and makes it easy to fire off a personalised WhatsApp template in seconds.
For solo agents — a single real estate broker in Noida, a loan agent handling 10–15 leads a day — Privyr's interface is clean and the friction to get started is very low. Free plan, mobile-first, easy to use.
The limitation is that Privyr is a follow-up app, not a CRM. When Vikram, a broker in Hyderabad, grew from 1 person to a team of 4, he needed to see which leads each agent had, who had called and what was said. Privyr had none of that. He needed a pipeline, calling logs and shared visibility — that's a different category of tool.
Privyr — where it shines
- • Quick WhatsApp follow-up templates
- • Lead capture from IndiaMart, Facebook, Google
- • Simple interface, low learning curve
- • Free plan available
- • Good for solo agents with basic follow-up needs
3Sigma — what it adds
- • Full Kanban pipeline with deal value tracking
- • SIM-based auto-dialer (back-to-back, auto-logged)
- • Shared team inbox for WhatsApp
- • Quotations, invoices and order management
- • AI bot that reads your files and follows up
- • Team reports, roles, leaderboards
Where a lead follow-up app ends and a CRM begins
Most Indian sales teams outgrow a follow-up app the moment they grow past one person or start closing deals worth more than a phone call.
Pipeline and deal stages
Privyr tracks lead status (new, contacted, etc.) but not a full deal pipeline — no Kanban, no deal value, no stage-level automations. 3Sigma lets you set your own stage names and see the full funnel in one view.
SIM-based auto-dialer
Privyr routes you to your phone dialer — each call is a manual action. 3Sigma runs an auto-dialer that queues your full lead list back-to-back on your own SIM, auto-logs every call, and resumes where you left off if the app restarts.
Quotations and invoices
High-ticket sales — property, solar, insurance, B2B products — need a quotation and invoice. Privyr has none. 3Sigma creates, sends and tracks documents on mobile, and you share them to the lead's WhatsApp in two taps.
WhatsApp AI bot
Privyr does not have an AI bot. 3Sigma's AI bot reads your uploaded files (product PDF, price list), answers questions from them on WhatsApp, follows up automatically and logs CRM actions mid-conversation.
Shared team inbox
Multiple agents serving one WhatsApp number — with chat assignment, filters and a shared view — requires a team inbox. Privyr is designed for individual use. 3Sigma's shared inbox handles multi-agent WhatsApp natively.
Team reporting
Who called the most today? Who has the most overdue follow-ups? Which lead source converts best? These are CRM questions, not follow-up-app questions. 3Sigma's 18+ reports answer them. Privyr's reporting is basic.
3Sigma vs Privyr — feature comparison
Side-by-side look at what each tool covers.
| Feature | Privyr | 3Sigma CRM |
|---|---|---|
| Lead capture from IndiaMart / Facebook / JustDial | ||
| WhatsApp follow-up templates | ||
| Lead status tracking | ||
| Full sales pipeline (Kanban + deal value) | ||
| SIM-based auto-dialer (back-to-back calls) | ||
| 100% auto-logged calls | ||
| Shared team inbox (multi-agent WhatsApp) | ||
| Quotations and invoices | ||
| WhatsApp AI bot with knowledge base | ||
| Team reports and caller leaderboard | ||
| Multi-day follow-up automation | ||
| Mobile + web app | Mobile |
Comparison based on published features of each product. Verify current plans before purchasing.
Which tool fits your situation
Privyr is a good fit if…
- You are a solo agent managing under 30 leads a day
- You primarily need WhatsApp follow-up templates
- You don't need a shared inbox, calling or documents
- Budget is the primary constraint and a free plan is enough
3Sigma CRM is a better fit if…
- You have more than one salesperson and need shared visibility
- Your team makes calls and needs auto-dialing + logging
- You send quotations or invoices as part of closing
- You want an AI bot that reads your product files and replies 24/7
- You need a full pipeline to track deals end to end
3Sigma vs Privyr — FAQs
What is the difference between 3Sigma CRM and Privyr?
Privyr is a lead follow-up app — it organises leads from portals like IndiaMart and Facebook and makes it easy to send a WhatsApp message to each one. It is simple, quick to set up, and genuinely useful for solo agents who just need to remember to follow up. 3Sigma is a full sales CRM — it adds a Kanban pipeline, SIM-based auto-dialer, shared team inbox, quotations and invoices, reporting, and WhatsApp AI bot. If you're managing a team or closing deals that require calls and documents, 3Sigma covers what Privyr doesn't.
Does Privyr have a sales pipeline?
Privyr has basic lead status tracking (e.g. New, Contacted, Follow-up) but not a full pipeline with Kanban stages, deal value and drag-and-drop movement. 3Sigma's pipeline lets you set your own stage names, track deal value, drag leads between stages, and run automations when a lead reaches a specific stage.
Does Privyr have calling built in?
Privyr routes you to your phone's dialer when you tap to call — it doesn't have a built-in calling feature or auto-dialer. 3Sigma has a SIM-based auto-dialer that calls leads back-to-back on your own SIM card (any Indian network, dual-SIM supported), auto-logs every call, and shows a caller leaderboard. No per-minute cost.
Can Privyr send quotations and invoices?
No. Privyr does not have quotation or invoice features. 3Sigma lets you create, send and track quotations, invoices and orders from the app — and share them with the lead via WhatsApp in two taps.
Which is better for a team?
Privyr is designed for individual agents. 3Sigma is built for teams — shared WhatsApp inbox, lead assignment (manual and round-robin), roles and permissions, team performance reports and a caller leaderboard. If you have more than one salesperson, 3Sigma gives you the team visibility Privyr doesn't.
When should I pick Privyr over 3Sigma?
If you're a solo agent who only needs basic lead organisation and a quick way to send a WhatsApp message, Privyr's simplicity is a real strength. If you need a pipeline, calling, team management, invoices or a WhatsApp AI bot — those are not in Privyr, and 3Sigma is the more complete choice.
Explore more
Ready to go beyond follow-up and close more deals?
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Or see best WhatsApp CRM in India · WhatsApp CRM for small business