Privacy Policy

This Privacy Policy outlines the manner in which we collect, use, and protect your information when you interact with our services. It is essential to read and understand this policy to ensure your privacy and compliance with applicable laws and regulations.

Collection of Contact Information and Technical Data

To register an account, you are required to provide contact information such as your name, email address, and phone number. This information is used for the purpose of verifying, securing, and accessing your account. Additionally, our server software may store basic technical information, including your IP address, in memory or logs.

Collection and Use of Your Data

Through our 3Sigma Services, you have the option to import and create leads. This leads data, along with the aforementioned contact information, electronic data from third-party applications, or data collected and processed automatically using the 3Sigma Services, is collectively referred to as “Your Data.” We may use Your Data for the following purposes:

Delivering, maintaining, and improving our services, including troubleshooting, data analytics, testing, research, statistical analysis, and surveys.
Contacting you and providing requested services, developing new services, suggesting relevant features, and ensuring the safety and security of our services, business, and users.
Tracking certain information associated with your mobile device, such as location, device ID, call information, device type, operating system, call logs, and SMS data.
Gathering information associated with your Internet or mobile service provider or accounts with third-party platforms.

Special Note on Google Sheets Integration

OAuth Scope: To facilitate the import of leads from Google Sheets, we request OAuth scope to access your Google Drive and Google Sheets. This access allows you to directly import leads into your 3Sigma account by connecting your Google account.
Data Handling: We use the data from Google Sheets solely to insert leads into your account. We do not store any Google Sheets-related data on our servers. After each insertion operation, the data is immediately discarded.
Data Protection: We adhere to strict data protection measures to ensure that your Google Sheets data is handled securely and responsibly. This process is designed to protect your privacy and prevent unauthorized access to your data.

Contact Us

If you have questions or concerns about our data policies or practices, please contact us at vivek@3sigmacrm.com

By using 3Sigma Services, you acknowledge that you have read and agreed to this policy, including the integration with Google Sheets for lead importation. We are dedicated to maintaining the highest standards of privacy and data protection.

Use of Your Information

We process and use the information collected to:

Use of Your Information

we utilize the information we collect through our Apps and services in several key ways to enhance your experience and provide a seamless service. Here’s how we use your information:

Service Provisioning: We use the collected information to deliver our Apps’ functionalities effectively. This includes completing registrations, transactions, or subscriptions you’ve requested and addressing any inquiries or service requests promptly.
Personalization: By analyzing your interactions within our Apps, we tailor the content and features to better match your preferences, aiming to provide a more customized experience.
App Improvement: Insights gained from your usage patterns and feedback are instrumental in enhancing our Apps’ functionality and content, ensuring we meet your needs and expectations.
User Engagement Tracking: We monitor demographics, interests, and behaviors of our user base to understand better and serve our community. This tracking helps us identify trends and tailor our services accordingly.
Seamless Experience Across Devices: Information is used to maintain and restore your activities and preferences across different devices, offering a consistent user experience no matter where you access our services.
Usage Metrics: To measure our Apps’ performance and appeal, we track the total number of visitors, as well as the usage of specific pages or features, enabling us to focus on areas of interest and importance to our users.
Activity Automation: Utilizing incoming and outgoing SMS and call logs, we automatically create activities for leads, streamlining the process of lead management and ensuring timely follow-ups.
Integration with Google Data for Lead Importation: In addition to the above, we utilize OAuth scope to access your Google Drive and Google Sheets. This allows you to import leads directly into your account by connecting your Google account, enhancing the efficiency of lead management. It’s important to note that we only use this data to insert leads into your account. We do not store any Google Sheets-related data on our servers; it is discarded after each insertion operation, ensuring your data’s privacy and security.

Our commitment to your privacy and the security of your data is paramount. We employ robust measures to protect the information we collect and use it responsibly, adhering to all applicable laws and regulations. This approach helps us provide you with high-quality services while respecting your privacy and data protection rights.

Contact List Usage

We understand the importance of your contact list’s privacy and security. Our usage of your contact list is limited to facilitating the addition of contacts as leads. This feature allows for a seamless experience within our Apps. Please note the following regarding the contact list usage:

We do not upload or transfer your contact lists to our servers or any third-party servers.
Access to your contact list is limited to your device only, enabling the new lead creation from the phonebook feature.
We do not share your contact list with any third party, unless required by applicable law.
Your contact list will not be used for marketing or advertising purposes unrelated to adding leads.
We implement appropriate measures to secure your contact list and prevent unauthorized access or disclosure.
Disabling the contact list feature may result in unexpected app behavior and the inability to add leads from contacts.

Location Permissions

We may request location permissions to create geotagged records of activities, such as customer visits, using our check-in feature. This feature is optional and can be disabled, but it may impact certain functionalities. We do not share your location data with any third party. We take appropriate security measures to protect your location data, and we delete it once associated activities or accounts are deleted.

File Upload Feature

Our app allows users to upload various file types, such as invoices, PDFs, and images, to keep relevant files organized and accessible. Please note the following regarding file uploads:

We only upload files explicitly provided by users to our servers.
We do not upload any other files to our servers, ensuring the safety and security of your data.
This feature is optional and can be disabled, but limited access to certain features may occur.
We delete your files or data once they are deleted or the associated leads or account are deleted.

Third-Party Providers

Certain functions within our Apps may be provided, developed, or hosted by third parties not affiliated with 3Sigma. These entities may collect, process, or receive information you provide within the Apps, including information about your use of our Apps and activities over time. Their practices are governed by their own privacy policies and business practices, beyond 3Sigma’s control. For more information on third-party practices, please refer to their privacy policies or contact the respective third parties.

Disclosure of Your Data

We may disclose Your Data in response to subpoenas, court orders, or other legal requirements, to exercise our legal rights, defend against legal claims, investigate illegal activities or suspected fraud or abuse, or protect our rights and property. We carefully review all requests to ensure their legality and relevance to specific law enforcement purposes.

Personalization and Third-Party Ads

We use Your Data to personalize our products and enhance their value. However, we do not serve any ads, and we do not sell your data to any third party.

Termination and Data Deletion

You have the right to terminate this Agreement at any time by sending us an email at support@3Sigma.com to request the deletion of Your Data and Service account. Deleted information may be kept in encrypted backups for up to 90 days, accessible only for disaster recovery purposes.

Monitoring and Error Reporting

We utilize third-party services such as Sentry, Crashalytics, and Embrace to monitor our application, track API responses and requests, and ensure the best user experience. These services do not have access to the payload of your data. You can review the privacy and security policies of these services at the following links:

Please note that these links may change over time, so it’s advisable to verify the most up-to-date privacy policies directly from the service providers.

This Privacy Policy is subject to change, and any updates will be communicated through our Apps or website. By continuing to use our services, you consent to the terms outlined in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at support@3Sigma.com for further assistance.